How to run a traceroute

Applies to:DomainsProfessional HostingUniversal HostingReseller HostingVPS HostingDedicated ServersWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step guide to performing a traceroute command. Traceroutes are useful for determining if network issues are causing connection problems for you. How to traceroute on Windows STEP 1Click on the ‘Start’ button When running Windows, click on the […]

How to create an SSH key

Applies to:Professional HostingUniversal HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step walkthrough for creating a private SSH key, which can be used to establish a secure connection when connecting to a server over SSH. Please note that for Professional Hosting accounts, it is only possible to access SSH with your primary […]

How to edit your host file on Windows

Applies to:DomainsProfessional HostingUniversal HostingReseller HostingVPS HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step guide to editing your host file on Windows. Editing your host file is a great way of viewing a specific web server prior to updating your DNS, or whilst it is propagating. If you are a Mac user, […]

How to edit your host file on macOS

Applies to:DomainsProfessional HostingUniversal HostingReseller HostingVPS HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step guide to editing your host file on macOS. Editing your host file is a great way of viewing a specific web server prior to updating your DNS, or whilst it is propagating. If you are a Windows user, […]

How to get started with FTP using Filezilla

Applies to:Professional HostingWordPress HostingReseller HostingUniversal Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step guide to using FTP with 34SP.com hosting accounts. FTP can be used to transfer files from your local machine to your server (or vice-versa), and is commonly used as a way of uploading your website’s file. If you do […]

How to setup email on Windows 10 Mail

Applies to:Professional HostingUniversal HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step guide to setting up email on Windows 10 Mail. Please note: You need to have created a mailbox for your account as detailed at ‘How to manage your email addresses‘ before you can set up email your device. How to setup email on […]

How to setup email on Thunderbird

Applies to:Professional HostingUniversal HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step guide to setting up email on Thunderbird. Please note: You need to have created a mailbox for your account as detailed at ‘How to manage your email addresses’ before you can set up email your device. How to setup email on Thunderbird STEP […]

Updating email spam filters

Applies to:Professional HostingUniversal HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step walkthrough for updating spam filter settings via the webmail interface. Please note: This article is only applicable for email mailboxes on 34SP.com’s Mercury Mail system. Updating spam filter settings STEP 1Logging into webmail Firstly, you’ll need to login to your webmail […]

How to add a signature to an email in webmail

Applies to:Professional HostingUniversal HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step walkthrough for adding an e-mail signature via the webmail interface. Please note: This article is only applicable for e-mail mailboxes on 34SP.com’s Mercury Mail system. STEP 1Logging into webmail Firstly, you’ll need to login to your webmail account at http://webmail.yourdomainname.com. This […]

Creating an email autoresponder on webmail

Applies to:Professional HostingUniversal HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step walkthrough for adding an auto-responder via the webmail interface. Please note: This article is only applicable for email mailboxes on 34SP.com’s Mercury Mail system. STEP 1Logging into webmail Firstly, you’ll need to login to your webmail account at http://mail.34sp.com. This will […]