Email redirects

Applies to:Professional HostingUniversal HostingReseller HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction We do not offer email redirection to external mailboxes. As detailed below, doing so can result in loss of emails. There are other options and we also link to details on these for popular email services. Please note: For help on how to set up […]

Updating the IMAP path prefix in Outlook

Applies to:Professional HostingUniversal HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step guide to updating the IMAP path prefix in Outlook (Windows), to correctly route your mail program to show all folders. STEP 1Open Outlook Firstly, you’ll need to open Outlook by clicking on the Outlook icon. STEP 2Choose ‘File’ Once Outlook has opened, click on ‘File’ from […]

How to setup email on Outlook

Applies to:Professional HostingUniversal HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step guide to setting up email on Outlook. Please note: You need to have created a mailbox for your account as detailed at ‘How to manage your email addresses‘ before you can set up email your device. How to setup email on Outlook STEP […]

Updating the IMAP path prefix in Mac Mail

Applies to:Professional HostingUniversal HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step guide to updating the IMAP path prefix in Mac Mail (on macOS High Sierra), to correctly route your mail program to show all folders. How to update the IMAP path prefix in Mac Mail STEP 1Open Mac Mail Firstly, you’ll […]

How to rebuild a mailbox in Mac Mail

Applies to:Professional HostingUniversal HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step guide for rebuilding a mailbox in Mac Mail (on macOS High Sierra). If you have missing messages, cannot find messages via search or the content of your emails is garbled, we recommend taking the following steps and rebuilding your mailbox. […]

How to use Connection Doctor on Mac Mail

Applies to:Professional HostingUniversal HostingReseller HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes How to use Mail Connection Doctor This is a quick step-by-step guide to using ‘Mail Connection Doctor’ in Mac Mail (on macOS High Sierra) so that you can diagnose email connection issues you may be experiencing. How to use Mail Connection Doctor STEP 1Open Mac […]

How to view email headers in Thunderbird

Applies to:Professional HostingUniversal HostingReseller HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step guide to viewing the headers of an email in Thunderbird. You may be asked to provide an email header, by a member of the 34SP.com Technical Support team. We use the information in the header to troubleshoot mail delivery […]

How to view headers in webmail

Applies to:Professional HostingUniversal HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step guide to viewing the headers of an email via the webmail interface. When an email is created, it is made up of several components. One of those components in the ‘message body’, which is the content of the email. Another […]

How to view email headers in Outlook

Applies to:Professional HostingUniversal HostingReseller HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step guide to viewing the headers of an email in Outlook. You may be asked to provide an email header, by a member of the 34SP.com Technical Support team. We use the information in the header to troubleshoot mail delivery […]