Applies to:Reseller Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step walkthrough for creating a new support ticket via the 34SP.com Control Panel. You can to contact our technical support team via email (support@34sp.com). In the event that you do not have access to email, you can create a support ticket via our […]
Applies to:Account Management Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step walkthrough for authenticating a support ticket via the 34SP.com Control Panel. If you contact our technical support team via email (support@34sp.com) they may ask you to authenticate your support ticket. The ticket authentication process is a security procedure, designed to increase the […]
Applies to:Account Management Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step walkthrough for authenticating a support phone call via the 34SP.com Control Panel. If you contact our technical support team via phone, they may ask you to authenticate your call. The phone call authentication process is a security procedure, designed to increase the […]
Applies to:Account ManagementBilling Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step walkthrough for viewing your referrals & 34SPoint data. You can earn 34SPoints each time you buy a new hosting product via 34SP.com, or if a 34SP.com customer buys a new hosting product and has been referred by you. You can earn a […]
Applies to:Account ManagementBilling Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step walkthrough for updating your account details via the 34SP.com Control Panel. Updating your account details STEP 1Login to your account Firstly, you’ll need to login to your 34SP.com account at https://account.34sp.com. STEP 2Choose ‘Account Settings’ Once you have logged in, click on the ‘Account […]
Applies to:Account Management Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step walkthrough for downloading your account data via the 34SP.com Control Panel, including your account details, contact information, payment information, invoices, product history, support tickets and Control Panel login sessions. Deleting your account STEP 1Login to your account Firstly, you’ll need to login […]
Applies to:Account Management Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step walkthrough for creating a technical contact via the 34SP.com Control Panel. 34SP.com products can be assigned either Billing or Technical contacts, should you need to give 3rd party access to your 34SP.com products. Technical contacts are given access to all the technical functionality and tools within […]
Applies to:Account ManagementBilling Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step walkthrough for creating a billing contact via the 34SP.com Control Panel. 34SP.com products can be assigned either Billing or Technical contacts, should you need to give 3rd party access to your 34SP.com products. Billing contacts will automatically be emailed reminders and payment information related to your […]
Introduction This is a quick step-by-step walkthrough for enabling two factor authentication via the 34SP.com Control Panel. Two factor authentication is a method of improving the security of an account by requiring both something the user knows, in this case your password, with something they have, in this case a mobile device. Please note: We recommend […]
