Meet the team Meet the people who make it possible

At 34SP.com you’ll find a team of capable, technical, and collaborative individuals. It’s our goal to provide customers with impeccable web hosting, backed up by outstanding service and support.

In short, we’re here to make your life easier.

We love teaming up with those who share our vision and values, and we work hard to ensure our customer relationships shine.

Daniel

Daniel Managing Director

Daniel is the original architect behind the technical success of 34SP.com. As one of our founders, and our first technical director, Daniel laid the firm’s technical groundwork back in 2000; crafting a strong foundation that has stood the test of time. His expertise didn’t stop at the technical level.

Daniel

Daniel Managing Director

Daniel is the original architect behind the technical success of 34SP.com. As one of our founders, and our first technical director, Daniel laid the firm’s technical groundwork back in 2000; crafting a strong foundation that has stood the test of time.

His expertise didn’t stop at the technical level. Daniel’s natural leadership skills led him to evolve into the role of Managing Director, overseeing a wide range of operations with a steady hand and a keen eye for detail. His comprehensive approach ensures that the gears of 34SP.com run smoothly and efficiently, contributing significantly to the company’s ongoing success.

When Daniel isn’t orchestrating the symphony of operations at 34SP.com, you’ll likely find him soaring above the clouds. As a keen private pilot, he enjoys the freedom of the skies, a hobby that reflects his adventurous spirit and his penchant for seeing the bigger picture.

Stuart

Stuart Business Director

Meet Stuart Melling, one of the original masterminds behind 34SP.com. Together with Daniel, he kicked things off back in 2000, and he’s been here ever since. With multiple decades of SEO and digital marketing under his belt, he’s got a knack for steering the ship in the right direction.

Stuart

Stuart Business Director

Meet Stuart Melling, one of the original masterminds behind 34SP.com. Together with Daniel, he kicked things off back in 2000, and he’s been here ever since. With multiple decades of SEO and digital marketing under his belt, he’s got a knack for steering the ship in the right direction.

And let’s not forget his love for all things AI – he’s always got one eye on the future. Stuart’s role? He’s the guy making sure everyone at 34SP.com is singing from the same hymn sheet, keeping us all moving towards the same goal.

When he’s not immersed in the digital world, Stuart swaps keyboards for cutlery – dazzling foodies in the American West for over fifteen years. Stuart is an award-winning food writer and journalist. His gastronomic expertise has seen him consult on everything from national TV to regional tourism boards and myriad local print and radio.

David

David Technical Director

David has been the Technical Director of 34SP.com for more than a decade – the brilliant brain behind all of our services.

David

David Technical Director

David has been the Technical Director of 34SP.com for more than a decade – the brilliant brain behind all of our services. Under David’s guidance we have made significant strides in improving the resilience, performance and reliability of our back end systems and servers. David’s role has seen him impact every area of the business – stretching from the implementation of our completely bespoke client control panel, through to our latest cloud based server architecture.

Ian

Ian Systems Administrator

Ian has been a core part of the 34SP.com team since our earliest days, effectively hire number one.

Ian

Ian Systems Administrator

Ian has been a core part of the 34SP.com team since our earliest days, effectively hire number one. As a sys admin, Ian’s role sees him tasked with hands-on analysis and correction of technical faults. Fun fact: Ian was the admin of our very popular 34SP.com client forums, anyone remember forums?

Olly

Olly Support Manager

Olly is one of our longest serving team members. With more than fifteen years under his belt at the company, Olly began as a member of our support team.

Olly

Olly Support Manager

Olly is one of our longest-serving team members. With more than fifteen years under his belt at the company, Olly began as a member of our support team. In time, Olly took on the role of support team manager.

This role means ensuring the day-to-day operations of our team are skillfully scheduled and balanced.

Kayleigh

Kayleigh Customer Experience

Kayleigh has been working at 34SP.com since 2014, initially as part of our Technical Support team, she’s very chatty with our customers and likes hearing their point of view on the quality of our services.

Kayleigh

Kayleigh Customer Experience

Kayleigh has been working at 34SP.com since 2014, initially as part of our Technical Support team, she’s very chatty with our customers and likes hearing their point of view on the quality of our services.

Because of this, Kayleigh is now part of the Customer Experience Team, which allows her to have more impact on training, procedures, and documentation across the company. Kayleigh is passionate about all things WordPress and will often be assisting our team with complex WordPress support tasks. She has attended and spoken at many WordCamps across the country and helps to develop and maintain our 34SP.com plugins.

Web development, design, and WordPress spill over into her spare time as she enjoys building sites and projects for herself. She also loves illustration, gaming, and to the dismay of her colleagues, some very cheesy pop music.

Dan K

Daniel K Senior Support Technician

Daniel is a member our support team. His senior title reflects his extended tenure with the company and deep technical knowledge.

Dan K

Daniel K Senior Support Technician

Daniel is a member of our support team. His senior title reflects his extended tenure with the company and deep technical knowledge.

As such, if you have a complex technical or WordPress query – it’s more than likely you will be assisted by Daniel.

Pete

Pete Systems Specialist

Another crucial part of our infrastructure team. Pete originally joined 34SP.com as a member of our support team but over the years has transitioned from customers to code.

Pete

Pete Systems Specialist

Another crucial part of our infrastructure team. Pete originally joined 34SP.com as a member of our support team but over the years has transitioned from customers to code. Pete’s previous experience in directly helping day in and day out with real-world problems gives him a unique perspective on how our technical platforms should function.

Alex M

Alex M Support Technician

Outside of his life assisting our clients day in and out, Alex is a big video game fan and has been for most of his life. His favourites include the Diablo series though anything goes.

Alex M

Alex M Support Technician

Outside of his life assisting our clients day in and out, Alex is a big video game fan and has been for most of his life. His favourites include the Diablo series though anything goes.

In a similar vein, he’s also a bit of a tinkerer when it comes to PCs having built his own systems as well as frequently making changes and upgrades; not least including building a custom keyboard.

Outside of tech, Alex has an ever-growing collection of Manga which are some of his favourite things to read outside of playing video games and hanging out with friends.

Alex T

Alex T Senior Support Technician

Alex joined 34SP.com in 2017 as a tech enthusiast new to the world of web hosting. Alex quickly picked up the skills and knowledge and enjoys helping our clients as one of our senior support technicians.

Alex T

Alex T Senior Support Technician

Alex joined 34SP.com in 2017 as a tech enthusiast new to the world of web hosting. Alex quickly picked up the skills and knowledge and enjoys helping our clients as one of our senior support technicians.

Alex’s biggest day-to-day passion is his love for sports; he has played ice hockey for more than a decade and spent 2 years as the President of the Manchester University team; during that time he also snagged four varsity cups. As well as that, Alex plays basketball for fun, as well as rock climbing with his partner.

Alex is a huge foodie and loves to travel. Alex’s dog Eric is his world, so when not on the ice, gaming, or cooking you can find him on the sofa or in a field, giving him the best he possibly can.

Dean

Dean Senior Support Technician

In the rare moments that Dean isn’t helping 34SP customers, you can find him in the gym, at the poker table, or wandering around Salford looking confused.

Dean

Dean Senior Support Technician

In the rare moments that Dean isn’t helping 34SP customers, you can find him in the gym, at the poker table, or wandering around Salford looking confused. Dean loves reading, listening to his CD/vinyl collection, and playing his electric guitar.

He’s perpetually learning Spanish with the help of his partner from Madrid, with the crucial goal of eventually being able to say hello to her mum. Dean is also a dog-lover, food cooker, game-maker, and most importantly, a 34SP-er.

Laura

Laura Customer Experience

Laura is a passionate and dedicated professional who started working at 34SP.com in 2020. She is a mum to two teenagers which means she is great at conflict resolution. She has been blogging since 2010, as well as using her knowledge and skills in this area to help other influencers by organising BlogOn Conference events since 2012.

Laura

Laura Customer Experience

Laura is a passionate and dedicated professional who started working at 34SP.com in 2020. She is a mum to two teenagers which means she is great at conflict resolution. She has been blogging since 2010, as well as using her knowledge and skills in this area to help other influencers by organising BlogOn Conference events since 2012.

Laura has a passion for toys and travel and loves to visit new places. She is a huge Star Wars fan and an avid collector of Ewoks. Laura works as part of the Customer Experience Team, helping to ensure our customers get the highest quality of service whenever they contact us.

She spearheaded the ISO 9001 and ISO 14001 certifications we achieved in 2022 and more recently 27001 within the organisation. Laura is a master at multitasking which helps as her roles at 34SP.com include office management, quality assurance, documentation, and training amongst others. She enjoys using WordPress for personal projects as well as helping others when they have problems. She likes to try new themes and plugins and is always looking at ways to improve her site speed and SEO techniques. Laura loves learning new things and is always up for a challenge which makes her a key part of our team as she takes our ideas and helps to make them a reality.

Yasmin

Yasmin Support Technician

Yasmin is the latest to join our team and an MSc Computing graduate. Yasmin is a lover of all things anime and Sims (4 to be specific).

Yasmin

Yasmin Support Technician

Yasmin is the latest to join our team and an MSc Computing graduate.

Yasmin is a lover of all things anime and Sims (4 to be specific). She’s always had a love for technology and is pleased as punch to put that to work at 34SP.com.

James

James Senior Support Technician

Spending his days dealing with queries by phone and email, James is a member of our frontline support team.⁠ With a background in Web Design, James is keen to move into the technical aspects of the industry.

James

James Senior Support Technician

Spending his days dealing with queries by phone and email, James is a member of our frontline support team.⁠ With a background in Web Design, James is keen to move into the technical aspects of the industry.

Less colour, more code. Lover of all things WordPress and football and has never lost a game of Rock, Paper, Scissors. Proud owner of an ever-growing Football jersey and Funko Pop collections. Random Fact⁠ – James has a 100-year lease on an island off Australia (he considers this owning his own island)

Interested in working for 34SP.com?

We’re always looking for talented people to join our team. If you’re interested in working for 34SP.com, please send a copy of your CV, along with a cover letter, to careers@34sp.com. Or visit our careers page to see what vacancies we have available.

Careers

Don’t just take our word for it

Our expertise and commitment to excellence have earned us a name as the go-to hosting provider for small businesses, developers and charities.

That’s why people like you build their reputations on our foundations.

Really, on the occasions when I have to call for a tech query, all the 34SP staff have dealt with it in a very friendly and efficient manner ... and endlessly patient with those who are not quite so techy ! For my work, 34sp give invaluable support.
Andrew L

Dean was extremely helpful and understanding of my situation. Guided me through everything and made the process easy and simple. To Finnish made me aware he and the team would be on the end of the phone whenever needed. Fantastic customer service and highly recommended from me.
Chris N

I've always had incredible support from the team at 34SP. The ability to have phone support is the main reason I moved from Digital Ocean to you and so far it has been one of the best decisions I made. Daily backups at no cost is another huge bonus. Just keep providing first-class support.
David C

Alexander was absolutely terrific. He immediately understood the problem and fixed it. He was efficient and kind and patient. This support is unusual. All others should follow your example. Thank you.
David L

I just wanted a little more info on the Weebly website builder before giving it a try. Dean gave me some reassurance with his answers and there was no pressure to end the call prematurely.
Steven R