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How to activate DKIM signing

Applies to:
Professional Hosting
Universal Hosting
WordPress Hosting


Time Needed:
5 minutes


This is a quick step-by-step walkthrough for enabling DKIM signing via the Control Panel.

DomainKeys Identified Mail (DKIM) is a protocol that allows an organisation to take responsibility for sending email, that can be verified by mailbox providers using cryptographic authentication. Setting up DKIM means you can help prevent spoofing by adding a digital signature to outgoing message. Whilst that may sound complicated, it is very simple to setup.

For best results we recommend that as well as enabling DKIM, you add an SPF record to your DNS. To find out how to do this, please read our KB article ‘How to create an SPF record’.

Please note: This article is not applicable for Private SMTP servers.

Enabling DKIM Signing

Login to your account

Firstly, you’ll need to login to your account at

Choose ‘Manage Sites’

Once you have logged in, click on the ‘Manage Sites’ icon.

This will bring up a list of websites or domain names you have in your account. Simply choose the website you wish to edit by clicking on it.

Select ‘Advanced’

After you have clicked on the website you wish to edit, you will be presented with your website overview page. Choose ‘Advanced’ from the product navigation.

Choose ‘DomainKeys Identified Mail’

Then click on the icon labelled ‘DomainKeys Identified Mail’.

Click ‘Enable DKIM’

To activate DKIM signing on your outgoing e-mail, simply click the button labelled ‘Enable DKIM’

If your domain name is with, your DNS will be updated accordingly. As with all DNS updates, these changes will take 24 hours to propagate.

If your domain name is not with, please follow the on-screen instructions and update your domain’s DNS via the tools provided by your domain registrar.

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