Unlimited Mercury Mail including IMAP, SMTP & Webmail
Unlimited Including PHPMyAdmin
34SP.com utilises a multi-homed BGP routed network.
34SP.com is also a Local Internet Registry (LIR) as a member of the RIPE NCC. As an LIR 34SP.com is independently responsible for the administration and allocation of the address space that underpins our network. 34SP.com presently provisions transit from three independent providers: Level(3), Cogent and Hurricane Electric.
34SP.com is currently peering at IXManchester and operates an open peering policy.
All 34SP.com facilities are modern high specification world class data centres.
Our data centres are staffed to support on site engineering, installation, operations and maintenance activities. Fully managed 24/7/365 by skilled engineers and monitored around the clock by Network Operations Centre staff and security personnel.
All centres are specially designed, equipped and secured to the highest standards, with redundancy at all levels. All boast state of the art systems including:
ISO 9001, 27001, 14001 accreditations
Air conditioning with n+1 redundancy, average 22C temperature
Fire protection inc. laser smoke detection. Alarm installation and VESDA (very early smoke detection alarm) sensors
Automatic argon gas based fire suppression system
Water detection systems
365/24/7 Security patrols and surveillance
230V AC UPS Power Capacity, 2n redundant with 10 minutes autonomy
Raised anti static flooring
Electrically grounded infrastructure
Lighting 400 Lux at ground Level
24/7 Facility access
Indefinite power supplied by backup diesel generator
We guarantee a 99.99% availability of the container. This does not include hardware failures. Should we fail to meet this level of availability the following levels of service credit are applicable.
Swipe left & right to view this table
99.99% thru 99.9%
10% monthly fee
99.9% thru 99%
25% monthly fee
99% thru 95%
50% monthly fee
95% or lower
100% monthly fee
Clients must contact 34SP.com directly to apply for SLA credit. SLA credit is only issued in the form of direct service credit, no cash or refund is payable. SLA credit requests must be claimed within 30 days of the affected calendar month end; requests are void 30 days after the month end.
Our SLA is invalidated if you do not agree to automated updates of core software or our minimum sensible security deployments.
User agrees to manage, maintain, update and secure any software or code deployed to the custom hosting container. Customer agrees that disabling automatic updates or removing basic security precautions means 34SP.com may not be able to support the hosting moving forward.
We will deploy and configure a container with the above listed software. The container will be issued PCI compliant as standard.