Universal Hosting Specifications

Universal Hosting is built on a rock hosting environment, leveraging the power and stability of open source software with the very latest hardware.

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34SP.com Universal Hosting Specifications

Processors

Dell PowerEdge servers
Intel Xeon processors

Memory

0GB RAM

Storage

0GB

E-mail

Unlimited
Mercury Mail including IMAP, SMTP & Webmail

Databases

Unlimited
Including PHPMyAdmin

Software

Apache
PHP 7
MySQL 5.5

Security

Fail2Ban
Mod_sec
SFTP Lock

Network

34SP.com utilises a multi-homed BGP routed network.

34SP.com is also a Local Internet Registry (LIR) as a member of the RIPE NCC. As an LIR 34SP.com is independently responsible for the administration and allocation of the address space that underpins our network. 34SP.com presently provisions transit from three independent providers: Level(3), Cogent and Hurricane Electric.

34SP.com is currently peering at IXManchester and operates an open peering policy.

Data Centre

All 34SP.com facilities are modern high specification world class data centres.

Our data centres are staffed to support on site engineering, installation, operations and maintenance activities. Fully managed 24/7/365 by skilled engineers and monitored around the clock by Network Operations Centre staff and security personnel.

All centres are specially designed, equipped and secured to the highest standards, with redundancy at all levels. All boast state of the art systems including:

  • ISO 9001, 27001, 14001 accreditations
  • Air conditioning with n+1 redundancy, average 22C temperature
  • Fire protection inc. laser smoke detection. Alarm installation and VESDA (very early smoke detection alarm) sensors
  • Automatic argon gas based fire suppression system
  • Water detection systems
  • 365/24/7 Security patrols and surveillance
  • 230V AC UPS Power Capacity, 2n redundant with 10 minutes autonomy
  • Raised anti static flooring
  • Electrically grounded infrastructure
  • Lighting 400 Lux at ground Level
  • 24/7 Facility access
  • Indefinite power supplied by backup diesel generator
  • Overhead cabling

Cost

£19.95 per month
(including VAT)
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Universal Hosting Service Level Agreement (SLA)

We guarantee a 99.99% availability of the container. This does not include hardware failures. Should we fail to meet this level of availability the following levels of service credit are applicable.

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Uptime Service Credit
99.99% thru 99.9% 10% monthly fee
99.9% thru 99% 25% monthly fee
99% thru 95% 50% monthly fee
95% or lower 100% monthly fee

Clients must contact 34SP.com directly to apply for SLA credit. SLA credit is only issued in the form of direct service credit, no cash or refund is payable. SLA credit requests must be claimed within 30 days of the affected calendar month end; requests are void 30 days after the month end.

Our SLA is invalidated if you do not agree to automated updates of core software or our minimum sensible security deployments.


User agreement

User agrees to manage, maintain, update and secure any software or code deployed to the custom hosting container. Customer agrees that disabling automatic updates or removing basic security precautions means 34SP.com may not be able to support the hosting moving forward.


34SP.com agreement

We will deploy and configure a container with the above listed software. The container will be issued PCI compliant as standard.

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