We host tens of thousands of websites for a mainly UK audience of personal and small business clients. Our clients depend on us for rock solid, around the clock, quality support - served up with a cheerful smile. Even on days where the server crashed, the hard disk data is unrecoverable, and we're all out of coffee - and it's raining (hey it's Manchester). Especially on those days.
We don't work from predefined support scripts. We rely on smart, creative individuals who listen to each customer and find solutions for them, when they need it. Customers come first at 34SP.com. We'd move mountains to help our customers. Thankfully Manchester has no mountains - which makes tweaking Apache settings and php.ini files that much easier.
You're someone who is completely customer focused. No valley too low, no river too deep, no mountain, oh wait, we already covered mountains. You're excited to speak with our clients be it over email, via the phone or maybe even in person.
You're adaptable, reliable, friendly, charming, geeky, cool, fun - all those good things. You've got more? Fantastic, we want to hear from you.
Did we mention we love our customers? We can teach you all our proprietary secrets and technical wizardry - we're nice like that - but we can't teach you a positive customer attitude.
If you're interested in working for 34SP.com, please send a copy of your CV, along with a cover letter to firstname.lastname@example.org.