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All systems are currently healthy

Since 10th May 2023, at 8:55am

Exceptional UK-based help and support, 365 days a year

Knowledge base

Knowledge base

Access our comprehensive storehouse of how-to guides, in-depth tutorials and explainer videos.

Email support

Email support

Can’t find what you’re looking for? No problem. Open a ticket or email us at

Call support

Call support

Speak to an actual expert, here in the UK. We’re here 8.00am to 6.00pm (9.30am to 5.30pm weekends).

Arrange a call back

Arrange a call back

We aim to answer calls quickly, but you can avoid hold time completely with a call back from our tech support team.

Common issues addressed

How to ping a hostname or IP address

ThThis is a quick step-by-step guide to performing a ping command.

Change PHP version

How to change PHP version on WordPress Hosting

Changing your PHP version on your WordPress Hosting account, via the control panel.

Transfer a domain name

How to transfer a domain name to

This is a quick step-by-step walkthrough for transferring a domain to