VPS Hosting comes with your choice of operating system
CentOS
CentOS is a community-supported, mainly free software operating system based on Red Hat Enterprise Linux (RHEL). CentOS is the most popular Linux distribution for web servers with almost 30% of all Linux servers using it.
Debian
Debian GNU/Linux, which uses the Linux kernel and GNU OS tools, is a popular and influential GNU/Linux distribution. It is distributed with access to repositories containing thousands of software packages ready for installation and use.
Fedora Core
Fedora is the third most popular Linux-based operating system.
Ubuntu
With an estimated global usage of more than 12 million users, web statistics suggest that Ubuntu's share of Linux desktop usage is about 50%, and indicate upward-trending usage as a web server.
All VPS Hosting accounts also include:
- Fast Setup Time
- Free Set Up
- Intel Quad Core Technology
- World Class Technical Support
- Secure UK Data Centre
- Dedicated Resources
- O.S. Of Your Choice
- Dell Supplied Hardware
- Fully Customisable
VPS Hosting Support
VPS Hosting is an unmanaged hosting service. 34SP.com will ensure your VPS server is accessible by SSH as standard. This means that we will do everything possible to ensure the availability of your VPS server, and that you can access the system via SSH.
If you can access your VPS server over SSH but still encounter technical problems we are always happy to assist. As standard every VPS server comes with 15 minutes hands on support every month. Our server experts can troubleshoot and correct most basic problems within this window.
If your issue is beyond the scope of our free support, 34SP.com server support is billed at £15.00 per 15 minutes during office hours. Out of hours support can be arranged if required at an additional cost. 34SP.com always analyses your issue free of charge and always provides an upfront quote for server work. The fee is due only when you are satisfied with the work performed.
For fully managed VPS solutions, please see our Business Hosting plans.
VPS Service Level Agreement (SLA)
We guarantee a 99.99% availability of your VPS Hosting. This does not include hardware failures. Should we fail to meet this level of availability the following levels of service credit are applicable:
Swipe left & right to view this table| Uptime | Service Credit |
|---|---|
| 99.99% thru 99.9% | 10% VPS monthly fee |
| 99.9% thru 99% | 25% VPS monthly fee |
| 99% thru 95% | 50% VPS monthly fee |
| 95% or lower | 100% VPS monthly fee |
Note: Clients must contact 34SP.com directly to apply for SLA credit. SLA credit is only issued in the form of direct service credit, no cash or refund is payable. SLA credit requests must be claimed within 30 days of the affected calendar month end; requests are void 30 days after the month end.
Plesk Licences
If you require a graphical interface to host domain names, create mailboxes and more, we recommend the Plesk control panel. Plesk licensing is based on the number of domains you host and is available as follows:
Swipe left & right to view this table| Number of domains supported | Price per month |
|---|---|
| 10 | £10.00 |
| 100 | £20.00 |
| Unlimited | £30.00 |
All prices are inclusive of VAT and there is no minimum commitment period for our VPS Hosting. Managed support refers to how much help installing and configuring the Plesk software we will provide per month. Additional hours are charged at extra cost.
