Managing and accessing Plesk

Applies to:Reseller Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step walkthrough for accessing and managing Plesk Onyx via the 34SP.com Control Panel. For Reseller Hosting accounts, Plesk is a web hosting control panel that lets you manage your web hosting account. Plesk control panel let you upload and manage files, create user […]

Password protect a directory or folder

Applies to:Reseller Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step guide for password protecting a directory or folder on a Reseller Hosting account, via the Plesk Onyx control panel. Please note: This KB article is for Reseller Hosting accounts purchased after December 2014. Password protecting a directory or folder in Plesk Onyx STEP […]

Installing PHP FastCGI

Applies to:Reseller Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step walkthrough for enabling PHP FastCGI on a Reseller Hosting account, via the Plesk Onyx control panel. PHP FastCGI allows PHP to run under your account and without safe mode restrictions. Please note that the long term use of older PHP versions is […]

How to run a traceroute

Applies to:DomainsProfessional HostingUniversal HostingReseller HostingVPS HostingDedicated ServersWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step guide to performing a traceroute command. Traceroutes are useful for determining if network issues are causing connection problems for you. How to traceroute on Windows STEP 1Click on the ‘Start’ button When running Windows, click on the […]

How to edit your host file on Windows

Applies to:DomainsProfessional HostingUniversal HostingReseller HostingVPS HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step guide to editing your host file on Windows. Editing your host file is a great way of viewing a specific web server prior to updating your DNS, or whilst it is propagating. If you are a Mac user, […]

How to edit your host file on macOS

Applies to:DomainsProfessional HostingUniversal HostingReseller HostingVPS HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step guide to editing your host file on macOS. Editing your host file is a great way of viewing a specific web server prior to updating your DNS, or whilst it is propagating. If you are a Windows user, […]

Email redirects

Applies to:Professional HostingUniversal HostingReseller HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction We do not offer email redirection to external mailboxes. As detailed below, doing so can result in loss of emails. There are other options and we also link to details on these for popular email services. Please note: For help on how to set up […]

How to use Connection Doctor on Mac Mail

Applies to:Professional HostingUniversal HostingReseller HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes How to use Mail Connection Doctor This is a quick step-by-step guide to using ‘Mail Connection Doctor’ in Mac Mail (on macOS High Sierra) so that you can diagnose email connection issues you may be experiencing. How to use Mail Connection Doctor STEP 1Open Mac […]

How to view email headers in Thunderbird

Applies to:Professional HostingUniversal HostingReseller HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step guide to viewing the headers of an email in Thunderbird. You may be asked to provide an email header, by a member of the 34SP.com Technical Support team. We use the information in the header to troubleshoot mail delivery […]

How to view email headers in Outlook

Applies to:Professional HostingUniversal HostingReseller HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step guide to viewing the headers of an email in Outlook. You may be asked to provide an email header, by a member of the 34SP.com Technical Support team. We use the information in the header to troubleshoot mail delivery […]