Our support team are 100% based in the UK, mainly operating from our our office in Manchester city centre - stop by, we'll say hi and pour you a cup of coffee if you like.
We think it's critical to have a group of technically-minded support people who can communicate in a friendly and easy to understand way. We don't outsource a single element of our support operation.
We also operate during meaningful UK business hours. We're open every day from 8am through 8pm, and you can reach us by phone or email. We're human of course, and we do close the phone lines on bank holidays; even then we still offer support via email, and you will find us responding to your email queries even on Christmas day, though we may be munching on a mince pie at the same time.
There are a number of reasons a UK WordPress hosting account makes sense over international options.
Your users are going to experience superior load times, lower latency and a better overall experience with locally based hosting. Then of course there are the practical considerations such as search. If you are interested in having your WordPress website appear in the UK versions of the popular search engines for example, it's important your site operates from UK based IP ranges. All our WordPress hosting accounts run from data centres in the Manchester region, with corresponding IP ranges.
We also have over fifteen years experience in the hosting world, we've supported WordPress ever since its inception in 2003, and are avid supporters of the community.
We're passionate about our region and passionate about WordPress.
We've been sponsors of WordCamp Europe and WordCamp London, plus we're the guys that bring the pizza to the Manchester WordPress user group meetups. We also sponsor other like minded events such as the Blog North Awards on a routine basis. We also support hundreds of UK charities with free hosting.
Bonus points: Did you know that the original WordPress code was partly wrote in Manchester by local Mike Little? Mike still works wonders with WordPress, you should check him out.
We pride ourselves on our open and honest approach to business.
You can read what real 34SP.com customers say about our web hosting services and support on our testimonial pages. You can also see what current customers have to say about 34SP.com by viewing comments on Twitter here. Plus, we encourage you to check out our reviews on independent sites like Review Centre and Trustpilot too. We think our reputation speaks for itself.
If you are looking for a great UK WordPress web hosting company to work with, one that really cares about you and your WordPress website, signup today with zero risk. All our accounts come with a no questions asked, money back guarantee. If we're not the right fit for you, we'll refund you in full. Not that we think that will happen of course, we think you're going to love our hosting as much as we love WordPress!