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Knowledge base

Author: Kayleigh

As part of the Customer Experience team, Kayleigh ensures that all of our customers get the highest quality of service. Kayleigh started with 34SP in 2014 and is one of our WordPress experts. Kayleigh provides all of our support staff with ongoing training and works to improve their knowledge across a broad range of subjects.

How to edit your host file on Windows

Applies to:DomainsProfessional HostingUniversal HostingReseller HostingVPS HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step guide to editing your host file on Windows. Editing your host file is…

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How to edit your host file on macOS

Applies to:DomainsProfessional HostingUniversal HostingReseller HostingVPS HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step guide to editing your host file on macOS. Editing your host file is…

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How to get started with SFTP using Filezilla

Applies to:Professional HostingWordPress HostingReseller HostingUniversal Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step guide to using SFTP with 34SP.com hosting accounts. SFTP can be used to transfer…

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How to setup email on Windows 10 Mail

Applies to:Professional HostingUniversal HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step guide to setting up email on Windows 10 Mail. Please note: You need to have created…

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Fix outgoing mail with Outlook and Windows 10

Applies to:Professional HostingUniversal HostingReseller HostingVPS HostingWordPress Hosting Difficulty:Easy Time Needed:20 minutes Introduction Some users running Microsoft Office have reported various issues resulting in the inability to send emails via Outlook,…

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How to setup email on Thunderbird

Applies to:Professional HostingUniversal HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step guide to setting up email on Thunderbird. Please note: You need to have created a mailbox…

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Updating email spam filters

Applies to:Professional HostingUniversal HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step walkthrough for updating spam filter settings via the webmail interface. Please note: This article is only…

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How to take a screenshot

Applies to:Account ManagementBilling Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step guide to taking screenshots. If you contact our support team they may ask you to take a…

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How to add a signature to an email in webmail

Applies to:Professional HostingUniversal HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step walkthrough for adding an e-mail signature via the webmail interface. Please note: This article is only…

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Creating an email autoresponder on webmail

Applies to:Professional HostingUniversal HostingWordPress Hosting Difficulty:Easy Time Needed:5 minutes Introduction This is a quick step-by-step walkthrough for adding an auto-responder via the webmail interface. Please note: This article is only applicable…

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