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Fix outgoing mail with Outlook and Windows 10

Applies to:
Professional Hosting
Universal Hosting
Reseller Hosting
VPS Hosting
WordPress Hosting

Difficulty:
Easy

Time Needed:
20 minutes

Introduction

Some users running Microsoft Office have reported various issues resulting in the inability to send emails via Outlook, since upgrading to Windows 10. Although the issue has been clearly identified, there is currently no patch available from Microsoft to remedy this issue.

This is a quick step-by-step guide to fixing this issue.


STEP 1
Right click on the start button

Firstly, you’ll need to right click on the Windows ‘Start’ button.


STEP 2
Choose ‘Command Prompt (Admin)’

Then choose ‘Command Prompt (Admin)’ from the context menu.


STEP 3
Command prompt

After you have clicked on the ‘Command Prompt (Admin)’ option, the command prompt will open.


STEP 4
Run scan

When command prompt has opened, simply enter the following:

sfc /SCANNOW

The scan will start and can take up to 20 minutes to complete. Once the scan is finished, simply restart your computer and this issue will be resolved.

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