How to manage your email addresses

Applies to:
Professional Hosting
Business Hosting
WordPress Hosting

Difficulty:
Easy

Time Needed:
10 minutes

Introduction

This is a quick step-by-step guide to editing, adding and removing email addresses via the 34SP.com Control Panel.


Article Contents


Please note: If you are looking for information on SMTP & outgoing mail, please read 'How to manage SMTP'.



Managing email addresses


Step 1

Login to your account

Firstly, you'll need to login into your 34SP.com account at http://account.34sp.com.

Login to your account

Step 2

Choose 'Manage Sites'

Once you have logged in, click on the 'Manage Sites' icon. This will bring up a list of websites or domain names you have in your 34SP.com account. Simply choose the website or domain name to wish to edit by clicking on it.

Choose 'Manage Sites'

Step 3

Choose 'Email'

After you have clicked on the website you wish to edit, you will be presented with your website overview page. Choose 'Email' from the product navigation.

Choose 'Email

Step 4

Managing email addresses

The 'Email Addresses' page provides an overview of your email addresses, with each individual email address listed in a table. Along with viewing each email address you can access, edit or remove individual email addresses via the table, by clicking on the relevant icon.

Managing email addresses

How to add a new email address


Step 1

Add an email address

If you wish to add a new email address, simply click on the button labelled 'Add New Email Address' when viewing the 'Email Addresses' page.

Add an email address

Step 2

Enter email address information

This will bring up a form. Simply fill in the form with the relevant information.

You can create 2 different kinds of email address via this form:

  1. A mailbox is a fully featured email account with a password and username, access to webmail and POP/IMAP.
  2. A redirect will simply redirect mail from one address to another.

When you're done, click 'Create New Email Address' to save your changes.

Enter email address information

How to edit an existing email address


Step 1

Edit a email address

Due to security reasons, it is not possible to view a password for an email account. If you do not know you mailbox password, we recommend you reset it. If you wish to edit the password of an existing email address simply click on the name of the email address you wish to edit.

Edit a email address

Step 2

Enter new password

This will bring up a form. Simply fill in the form with your new password. When you're done, click 'Save Settings' to save your changes.

Please note: Each mailbox shares the same password for incoming and outgoing (SMTP) mail. If you change your password, you will need to update both the incoming and outgoing mail setting in your email client.

Enter new password

How to access webmail


Step 1

Accessing webmail

To access webmail for a particular email address simply click on the 'Webmail Login' button (the box with an arrow icon) for the email address you wish to access, when viewing the 'Email Addresses' page.

Please note: Email addresses that are set up as redirects do not have webmail.

Accessing webmail

Step 2

Logging into webmail

This will bring up a login form. Enter the email address you wish to access for the 'Username' and the mailbox password for the 'Password'. When you have entered the relevant details, click 'Login' to access webmail.

Logging into webmail

How to delete an email address


Step 1

Remove email address

If you wish to delete an existing email address simply click on the 'Remove' button (the 'trash' icon) for the email address you wish to edit, when viewing the 'Email Addresses' page. This will remove the email address permanently.

Please note: If you delete a mailbox, any mail inside that mailbox will also be removed.

Remove email address

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