Updating email spam filters

Applies to:
Professional Hosting
Business Hosting

Difficulty:
Easy

Time Needed:
5 minutes

Introduction

This is a quick step-by-step walkthrough for updating spam filter settings via the webmail interface.


Article Contents


Please note: This article is only applicable for email mailboxes on 34SP.com's Mercury Mail system.



Updating spam filter settings


Step 1

Logging into webmail

Firstly, you'll need to login into your webmail account at http://webmail.yourdomainname.com.

This will bring up a login form. Enter the email address you wish to access for the 'Username' and the mailbox password for the 'Password'. When you have entered the relevant details, click 'Login' to access webmail.

Please note: Where domain is "yourdomainname.com", please replace with your own domain name.

Login to webmail

Step 2

Choose 'Settings'

Once you have logged in, click on the 'Settings' tab.

Choose 'Settings'

Step 3

Choose 'Spam'

After you have clicked on the 'Settings' tab, you will be presented with a list of options. Please click on the option labelled 'Spam'.

Choose 'Spam'

Step 4

Choose 'General Settings'

After you have clicked on the 'Spam' option, you will be presented with another list of options. Please click on the option labelled 'General Settings'.

Choose 'General Settings'

Step 5

Update score threshold

This will bring up a form. Choose your threshold score from the dropdown labled 'Score threshold' if you wish to make the general spam filtering more or less aggressive. The lower the number, the more aggressive the filtering will be.

When you're done, click 'Save' to save your changes.

Update score threshold

Blacklist or whitelist specific addresses


Step 1

Choose 'Address Rules'

If you wish to blacklist or whitelist a specific email address, simply click on the 'Address Rules', when viewing the 'Spam' options.

Choose 'Address Rules'

Step 2

Create rules

This will bring up a form. Create your rules using the dropdown menu to either accept or reject mail, then enter the email address you wish to accept/reject into the adjacent form.

When you're done, click 'Save' to save your changes.

Create rules


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