Christmas hours for 2022 at

15 December 2022


In order to make sure your site is prepped for the holiday season, we like to announce our own availability for the period as early as possible. If you need to make any last minute major changes or updates to your website, now is the time to wrap things up.

If you do find yourself in a pinch over the holidays we’ll still be open every day, just in case. If you find yourself in a PHP pickle on Christmas Day, by all means, drop us an email and we can help just be aware we might be eating a mince pie while we reply to your email – watch out for stray crumbs!

With this in mind, do be aware that we change our hours over the holidays to give our hard-working team a break and some extra time with their families. This year we begin our holiday hours on Friday 23rd December at 6:00 p.m.

During the break, we will offer support every day during the hours 9:30 a.m. – 5:30 p.m. on both phone and e-mail. On bank holidays we turn the phones off but are still open and available by e-mail.

If you need to make a payment on your account and intend to send payment through the post, we will need your payment before Friday 23rd December. Anything received after that won’t be processed until we reopen. Speaking of which, our regular hours return on Tuesday 3rd January, 2023.

In case of emergency, our Serverwatch team are tasked with 24/7/365 monitoring and maintenance of our hardware and network; any critical issues that might crop up are handled per our standard response times, regardless of the time of year.

  Opening Times Phone Support E-mail Support
December 24th 9.30am – 5.30pm Yes Yes
December 25th 9.30am – 5.30pm No Yes
December 26th 9.30am – 5.30pm No Yes
December 27th 9.30am – 5.30pm No Yes
December 28th 9.30am – 5.30pm Yes Yes
December 29th 9.30am – 5.30pm Yes Yes
December 30th 9.30am – 5.30pm Yes Yes
December 31st 9.30am – 5.30pm Yes Yes
January 1st 9.30am – 5.30pm Yes Yes
January 2nd 9.30am – 5.30pm No Yes


Hi! I am the the co-founder of and Business Development Director; I've been at this hosting lark for more than twenty two years, ulp.. I oversee multiple areas of our business to ensure products and services are meeting our customer's needs. You can get in touch over on LinkedIn or replying to any of most posts. In my spare time I am exceptionally interested in food and drink, I run several food website and am a multi-award winning, food and drink writer.