New Media Ghost is a UK based AI marketing and digital visibility agency that helps small and large businesses improve their online presence through strategy, content creation, and website development. Founded by Kiki Choda, the agency supports clients across multiple industries using marketing and content strategy, website development, and AI led visibility techniques to help brands get found across search and voice.
When New Media Ghost first started building and managing websites for clients, more than just reliable hosting was needed. More, a partner who could help them understand the technical side of hosting, support multiple client websites efficiently, and explain complex issues clearly, all with the reassurance of UK based, hands on support.
“I was looking for someone who could not only host websites reliably but also help me understand what I didn’t know,” says Kiki.
“Having a team in the UK who could explain things not just fix them was really important to me.”
New Media Ghost began working with 34SP.com34SP over eight years ago and has never looked back. What started as a need for hands on help evolved into a strong partnership built on trust, communication, and shared expertise.
“These days, I often use their online knowledge base first but when I need help, the team is always there,” Kiki explains. “Every member of the technical staff I’ve worked with has been brilliant. If they don’t immediately know the answer, they find someone who does.”
That spirit of collaboration has helped New Media Ghost deliver exceptional results for its own clients. When managing multiple client websites, the ability to call 34SP.com directly and get knowledgeable, calm, and practical support has proven invaluable.
A recurring migration issue caused complications during client site transfers with content from one website occasionally appearing within another client’s environment as it was being populated. Despite several attempts, the issue persisted, and no one really knew why it was happening.
Working collaboratively to get to the root cause, Yasmin from the team got to grips with the issues and started to dig deeper. Through her persistence and careful investigation, she uncovered the underlying cause and implemented a fix that prevented it from happening in future migrations.
Since then, every transfer has run smoothly, reinforcing the confidence New Media Ghost and its clients have in the hosting process. The agency also credits James, Dean, both Alex’s, and the wider technical team for their calm, professional support even when multiple client queries arise in a single day.
Their ability to explain complex issues clearly has helped New Media Ghost strengthen its technical knowledge and continue delivering exceptional results for its clients.
Today, New Media Ghost manages numerous client websites confidently, knowing that the 34SP.com team is only a call away. With reliable hosting, fast responses, and a team that genuinely cares, the agency can focus on what it does best, which is helping clients grow their digital presence and build visibility across AI search and beyond.
The long standing partnership between New Media Ghost and 34SP.com highlights what’s possible when two specialist teams work together.
New Media Ghost brings creativity, strategy, and marketing expertise; 34SP.com provides the solid technical foundation that keeps everything performing flawlessly behind the scenes.
“34SP.com has been instrumental in helping us deliver for our clients,” says Kiki. “They make sure the technical side runs smoothly so that we can focus on strategy, content, and client success.’
‘They help me do my job better,” Kiki concludes. “That’s why, after eight years, I’ve never looked elsewhere.”
For businesses looking to build or improve their website today, what do you think are the most important investments to make if they want to be visible in an increasingly AI-driven search landscape?
For businesses building or improving a website today, the most important investment is a strong foundation.
This means fast, reliable hosting that supports performance, security and growth, alongside a website that is well structured and easy to understand.
Search engines reward sites that are clear, trustworthy and technically sound. Businesses that invest in quality infrastructure and well organised, authoritative content are far more likely to be found and trusted.
Are you ready for outstanding service and impeccable hosting? We’re so convinced you’ll love what we do, we’ll even give you a 30-day money-back guarantee. If you ever decide you want to leave us you can close your account and we’ll refund the last 30 days of your hosting fees.