“The customer support has been a massive help over the years”

Michael Thompson, Creative Director,
Urbangiants.co.uk

Urban Giants Testimonial

Urban Giants are branding specialists, providing full service creative solutions across both print and digital based media.

Committed to developing intelligent, high impact creative campaigns utilising a multitude of delivery platforms, including; corporate branding and logo creation, through to brochures, leaflets, promotional material, vehicle livery, branded stationery, exhibition stands, billboards, office branding, interactive presentations and website design. Their client base encompasses a diverse range of professional service sectors, inclusive of government agencies, large corporates, SMEs and new business start-ups.

Mr. Thompson described his company and relationship with 34SP.com, “Urban Giants was launched with one simple view, which is to help our clients become a giant, giving them a company to be proud of, through the creation and management of intelligent, customer-focused brand strategies. A sophisticated online brand strategy is key to raising brand awareness, deliver new products and services, establish new operating connections, and provide an essential platform for increased growth and stability.

34SP.com provides the core platform on which our whole online brand strategy rests; from our main corporate website through to our online studio blog, www.feefifofum.co.uk, which then drives content through to our company Twitter and Facebook accounts. Our WordPress based studio blog has had a massive impact on our online marketing and lead generation, dramatically increasing our unique monthly visitors; all thanks to 34SP.com's plug and play add ons. This has allowed us to expand our service range, and confidently deliver high-impact online marketing and social media campaigns to our clients.

“A great testimony to 34SP.com's quality of service, is that I wouldn't put one of my own companies biggest assets in the hands of anyone else, and I've been working in web design for nearly 9 years!”

Using 34SP.com allows us to compete on cost in a highly competitive marketplace, as they offer our clients low annual hosting costs, which we directly pass on, with an underpinning high quality support service. The systems which they have in place allow me to manage accounts with ease, leading to lower production costs and lead times. I can flick effortlessly between domains and hosting accounts, performing technical tasks which used to require technical support. The efficiency of the 34SP.com system allows me to purchase domains and hosting with a view to having the clients site live the following day. The standard server setup allows us to deliver anything from standard CSS brochure sites and WordPress blogs, through to powerful PHP driven, custom-built content management driven sites.”

With regard to the specific role of 34SP.com in his business, Mr. Thompson went on to say, “I've been using 34SP.com for a few years now, and continue to recommend their services to my clients. A software developer recommended the services of 34SP.com to me for hosting and I've used them ever since. The customer support has been a massive help over the years, with fast response times and good information. Urban Giants offer a high level of customer service, and we select our suppliers carefully to match in with our exacting standards. 34SP.com has provided us with a product and quality of service which is second to none. They not only put a smile on our face, but also on the face of our clients.”

In addition to the service levels, Urban Giants has also found 34SP.com to be cost effective for their customers as well,“Only last week one of our clients saved £200 on their annual hosting bill when we switched them to 34SP.com. Our clients love us because we are honest, and we're always searching for the best deal to save them money, which allows them to spend it where it really matters. A great testimony to 34SP.com's quality of service, is that I wouldn't put one of my own companies biggest assets in the hands of anyone else, and I've been working in web design for nearly 10 years!”

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Any questions? Call 0161 987 34 34 or email sales@34sp.com
34SP.com Rated 9.5 out of 10 based on 147 reviews Trust Pilot