{"id":348,"date":"2021-07-07T07:52:04","date_gmt":"2021-07-07T07:52:04","guid":{"rendered":"https:\/\/www.34sp.com/kb\/?p=348"},"modified":"2025-09-03T09:08:32","modified_gmt":"2025-09-03T09:08:32","slug":"wordpress-hosting-file-structure","status":"publish","type":"post","link":"https:\/\/www.34sp.com/kb\/wordpress-hosting-file-structure","title":{"rendered":"WordPress Hosting File Structure"},"content":{"rendered":"\n
\n
\n

Applies to:<\/strong>
WordPress Hosting<\/p>\n<\/div>\n\n\n\n

\n

<\/p>\n<\/div>\n\n\n\n

\n

<\/p>\n<\/div>\n<\/div>\n\n\n\n

Introduction<\/h3>\n\n\n\n

All our WordPress hosting accounts come with WordPress pre-installed, configured and ready to go. If you want to upload, files, themes and plugins you can do so directly through the WordPress admin area.<\/p>\n\n\n\n

\n\n\n\n

WordPress Hosting File Structure<\/h3>\n\n\n\n

Uploading plugins and themes<\/h4>\n\n\n\n

To upload a theme or plugin through the admin interface you will need to log in to your WordPress site as an administrator level user.<\/p>\n\n\n\n

If the plugin or theme is in the WordPress.org plugin or theme repository there is no need to download it. If you are installing a plugin or theme from another location, you should download the zip file it to your local machine first.<\/p>\n\n\n\n

Adding plugins and themes from WordPress.org<\/h4>\n\n\n\n

Within the WordPress admin area, select either Appearance then Themes, or Plugins, then Add New. Use the search bar to find the theme or plugin you want to install and click Install. This will install and prompt you to activate the plugin or theme.<\/p>\n\n\n\n

Adding plugins and themes locally<\/h4>\n\n\n\n

Within WordPress admin select either Appearance then Themes, or Plugins, then Add New. Click on the \u201cupload\u201d button and browse the file uploader to find the plugin or theme on your local machine. It should be in a zip file. Click Upload then Activate.<\/p>\n\n\n\n

SFTP Uploads<\/h4>\n\n\n\n

If you wish to upload files through SFTP\/SSH, you will need to enable SFTP via your FTP\/SFTP client.<\/p>\n\n\n\n

Please Note:<\/strong> Before you can upload files via SFTP you will need to setup a SFTP user and disable the SFTP lock within your 34SP.com client control panel.<\/p>\n\n\n\n

Connecting via SFTP<\/h4>\n\n\n\n

With your FTP client (For OS X users we recommend Cyberduck, for Windows users Cyberduck or WinSCP) use the following details:<\/p>\n\n\n\n

Protocol:<\/strong>
SFTP (SSH File Transfer Protocol)<\/p>\n\n\n\n

Server:<\/strong>
Your domain e.g example.com<\/p>\n\n\n\n

Port<\/strong>
22<\/p>\n\n\n\n

Username and password should be those generated within the client control panel (not your 34SP.com login).<\/p>\n\n\n\n

Clicking connect should now connect to your server.<\/p>\n\n\n\n

Please Note:<\/strong> If you get an error saying connection failed, please double check that your SFTP lock is set to disabled.<\/p>\n\n\n\n

Once connected you can upload files:<\/p>\n\n\n\n

    \n
  • Plugins should be uploaded to\u00a0httpdocs\/wp-content\/plugins<\/code><\/li>\n\n\n\n
  • Themes should be uploaded to\u00a0httpdocs\/wp-content\/themes<\/code><\/li>\n\n\n\n
  • Images or other files should be uploaded to\u00a0httpdocs\/wp-content\/uploads<\/code><\/li>\n<\/ul>\n\n\n\n

    If you wish to edit your wp-config.php file, please make the changes you require to my-config.php<\/code>.<\/p>\n\n\n\n

    File permissions<\/h4>\n\n\n\n

    To provide you with a fast, efficient and secure service, some files have been restricted. The following files are deliberately not writable:<\/p>\n\n\n\n

      \n
    • httpdocs\/index.php<\/code><\/li>\n\n\n\n
    • httpdocs\/wp-config.php<\/code>\u00a0– use my-config.php as above<\/li>\n\n\n\n
    • httpdocs\/wp-content\/object-cache.php<\/code><\/li>\n<\/ul>\n\n\n\n

      Please note that you do not have write access to the WordPress core files. This is deliberate, helping to protect against hacks and allowing 34SP.com\u2019s automated systems to update WordPress for you.<\/p>\n\n\n\n

      After you have completed your changes, please switch the SFTP lock back on.<\/p>\n","protected":false},"excerpt":{"rendered":"

      Applies to:WordPress Hosting Introduction All our WordPress hosting accounts come with WordPress pre-installed, configured and ready to go. If you want to upload, files, themes and plugins you can do…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[72],"class_list":["post-348","post","type-post","status-publish","format-standard","hentry","category-wordpress-hosting","tag-wordpress-hosting-file-structure"],"acf":[],"yoast_head":"\nWordPress Hosting File Structure | Knowledge Base<\/title>\n<meta name=\"description\" content=\"All our WordPress hosting accounts come with WordPress pre-installed, configured and ready to go. If you want to upload, files, themes and plugins you can do\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.34sp.com/kb\/wordpress-hosting-file-structure\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WordPress Hosting File Structure | Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"All our WordPress hosting accounts come with WordPress pre-installed, configured and ready to go. If you want to upload, files, themes and plugins you can do\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.34sp.com/kb\/wordpress-hosting-file-structure\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/34SPWebsiteHosts\/\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/34SPWebsiteHosts\" \/>\n<meta property=\"article:published_time\" content=\"2021-07-07T07:52:04+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-03T09:08:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.34sp.com\/kb\/wp-content\/uploads\/2022\/06\/34sp-logo-horizontal-blue.png\" \/>\n\t<meta property=\"og:image:width\" content=\"3000\" \/>\n\t<meta property=\"og:image:height\" content=\"1286\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Kayleigh\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@34sp\" \/>\n<meta name=\"twitter:site\" content=\"@34sp\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kayleigh\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/kb.34sp.com\\\/wordpress-hosting-file-structure#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/kb.34sp.com\\\/wordpress-hosting-file-structure\"},\"author\":{\"name\":\"Kayleigh\",\"@id\":\"https:\\\/\\\/kb.34sp.com\\\/#\\\/schema\\\/person\\\/daa527106d35aab27ee3d39e12112172\"},\"headline\":\"WordPress Hosting File Structure\",\"datePublished\":\"2021-07-07T07:52:04+00:00\",\"dateModified\":\"2025-09-03T09:08:32+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/kb.34sp.com\\\/wordpress-hosting-file-structure\"},\"wordCount\":474,\"publisher\":{\"@id\":\"https:\\\/\\\/kb.34sp.com\\\/#organization\"},\"keywords\":[\"wordpress hosting file structure\"],\"articleSection\":[\"WordPress Hosting\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/kb.34sp.com\\\/wordpress-hosting-file-structure\",\"url\":\"https:\\\/\\\/kb.34sp.com\\\/wordpress-hosting-file-structure\",\"name\":\"WordPress Hosting File Structure | Knowledge Base\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/kb.34sp.com\\\/#website\"},\"datePublished\":\"2021-07-07T07:52:04+00:00\",\"dateModified\":\"2025-09-03T09:08:32+00:00\",\"description\":\"All our WordPress hosting accounts come with WordPress pre-installed, configured and ready to go. If you want to upload, files, themes and plugins you can do\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/kb.34sp.com\\\/wordpress-hosting-file-structure#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/kb.34sp.com\\\/wordpress-hosting-file-structure\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/kb.34sp.com\\\/wordpress-hosting-file-structure#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/kb.34sp.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"WordPress Hosting File Structure\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/kb.34sp.com\\\/#website\",\"url\":\"https:\\\/\\\/kb.34sp.com\\\/\",\"name\":\"\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/kb.34sp.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/kb.34sp.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/kb.34sp.com\\\/#organization\",\"name\":\"34SP.com Limited\",\"url\":\"https:\\\/\\\/kb.34sp.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/kb.34sp.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/kb.34sp.com\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/34sp-logo-horizontal-blue.png\",\"contentUrl\":\"https:\\\/\\\/kb.34sp.com\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/34sp-logo-horizontal-blue.png\",\"width\":3000,\"height\":1286,\"caption\":\"34SP.com Limited\"},\"image\":{\"@id\":\"https:\\\/\\\/kb.34sp.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/34SPWebsiteHosts\\\/\",\"https:\\\/\\\/x.com\\\/34sp\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/kb.34sp.com\\\/#\\\/schema\\\/person\\\/daa527106d35aab27ee3d39e12112172\",\"name\":\"Kayleigh\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/cee8c3564bca088c8f3300447726634e7e34d11b2002b3de29996ba4da754343?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/cee8c3564bca088c8f3300447726634e7e34d11b2002b3de29996ba4da754343?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/cee8c3564bca088c8f3300447726634e7e34d11b2002b3de29996ba4da754343?s=96&d=mm&r=g\",\"caption\":\"Kayleigh\"},\"description\":\"As part of the Customer Experience team, Kayleigh ensures that all of our customers get the highest quality of service. Kayleigh started with 34SP in 2014 and is one of our WordPress experts. Kayleigh provides all of our support staff with ongoing training and works to improve their knowledge across a broad range of subjects.\",\"sameAs\":[\"https:\\\/\\\/www.34SP.com\",\"https:\\\/\\\/www.facebook.com\\\/34SPWebsiteHosts\",\"https:\\\/\\\/www.instagram.com\\\/34sp\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/34sp.com\",\"https:\\\/\\\/www.pinterest.co.uk\\\/34SP\",\"https:\\\/\\\/x.com\\\/34sp\",\"https:\\\/\\\/www.youtube.com\\\/c\\\/34SPcomLtd\"],\"url\":\"https:\\\/\\\/kb.34sp.com\\\/author\\\/wp7ctmdod3qm\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"WordPress Hosting File Structure | Knowledge Base","description":"All our WordPress hosting accounts come with WordPress pre-installed, configured and ready to go. If you want to upload, files, themes and plugins you can do","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.34sp.com/kb\/wordpress-hosting-file-structure","og_locale":"en_US","og_type":"article","og_title":"WordPress Hosting File Structure | Knowledge Base","og_description":"All our WordPress hosting accounts come with WordPress pre-installed, configured and ready to go. If you want to upload, files, themes and plugins you can do","og_url":"https:\/\/www.34sp.com/kb\/wordpress-hosting-file-structure","article_publisher":"https:\/\/www.facebook.com\/34SPWebsiteHosts\/","article_author":"https:\/\/www.facebook.com\/34SPWebsiteHosts","article_published_time":"2021-07-07T07:52:04+00:00","article_modified_time":"2025-09-03T09:08:32+00:00","og_image":[{"width":3000,"height":1286,"url":"https:\/\/www.34sp.com\/kb\/wp-content\/uploads\/2022\/06\/34sp-logo-horizontal-blue.png","type":"image\/png"}],"author":"Kayleigh","twitter_card":"summary_large_image","twitter_creator":"@34sp","twitter_site":"@34sp","twitter_misc":{"Written by":"Kayleigh","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.34sp.com/kb\/wordpress-hosting-file-structure#article","isPartOf":{"@id":"https:\/\/www.34sp.com/kb\/wordpress-hosting-file-structure"},"author":{"name":"Kayleigh","@id":"https:\/\/www.34sp.com/kb\/#\/schema\/person\/daa527106d35aab27ee3d39e12112172"},"headline":"WordPress Hosting File Structure","datePublished":"2021-07-07T07:52:04+00:00","dateModified":"2025-09-03T09:08:32+00:00","mainEntityOfPage":{"@id":"https:\/\/www.34sp.com/kb\/wordpress-hosting-file-structure"},"wordCount":474,"publisher":{"@id":"https:\/\/www.34sp.com/kb\/#organization"},"keywords":["wordpress hosting file structure"],"articleSection":["WordPress Hosting"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.34sp.com/kb\/wordpress-hosting-file-structure","url":"https:\/\/www.34sp.com/kb\/wordpress-hosting-file-structure","name":"WordPress Hosting File Structure | Knowledge Base","isPartOf":{"@id":"https:\/\/www.34sp.com/kb\/#website"},"datePublished":"2021-07-07T07:52:04+00:00","dateModified":"2025-09-03T09:08:32+00:00","description":"All our WordPress hosting accounts come with WordPress pre-installed, configured and ready to go. If you want to upload, files, themes and plugins you can do","breadcrumb":{"@id":"https:\/\/www.34sp.com/kb\/wordpress-hosting-file-structure#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.34sp.com/kb\/wordpress-hosting-file-structure"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.34sp.com/kb\/wordpress-hosting-file-structure#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.34sp.com/kb\/"},{"@type":"ListItem","position":2,"name":"WordPress Hosting File Structure"}]},{"@type":"WebSite","@id":"https:\/\/www.34sp.com/kb\/#website","url":"https:\/\/www.34sp.com/kb\/","name":"","description":"","publisher":{"@id":"https:\/\/www.34sp.com/kb\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.34sp.com/kb\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.34sp.com/kb\/#organization","name":"34SP.com Limited","url":"https:\/\/www.34sp.com/kb\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.34sp.com/kb\/#\/schema\/logo\/image\/","url":"https:\/\/www.34sp.com/kb\/wp-content\/uploads\/2022\/06\/34sp-logo-horizontal-blue.png","contentUrl":"https:\/\/www.34sp.com/kb\/wp-content\/uploads\/2022\/06\/34sp-logo-horizontal-blue.png","width":3000,"height":1286,"caption":"34SP.com Limited"},"image":{"@id":"https:\/\/www.34sp.com/kb\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/34SPWebsiteHosts\/","https:\/\/x.com\/34sp"]},{"@type":"Person","@id":"https:\/\/www.34sp.com/kb\/#\/schema\/person\/daa527106d35aab27ee3d39e12112172","name":"Kayleigh","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/cee8c3564bca088c8f3300447726634e7e34d11b2002b3de29996ba4da754343?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/cee8c3564bca088c8f3300447726634e7e34d11b2002b3de29996ba4da754343?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/cee8c3564bca088c8f3300447726634e7e34d11b2002b3de29996ba4da754343?s=96&d=mm&r=g","caption":"Kayleigh"},"description":"As part of the Customer Experience team, Kayleigh ensures that all of our customers get the highest quality of service. Kayleigh started with 34SP in 2014 and is one of our WordPress experts. Kayleigh provides all of our support staff with ongoing training and works to improve their knowledge across a broad range of subjects.","sameAs":["https:\/\/www.34SP.com","https:\/\/www.facebook.com\/34SPWebsiteHosts","https:\/\/www.instagram.com\/34sp\/","https:\/\/www.linkedin.com\/company\/34sp.com","https:\/\/www.pinterest.co.uk\/34SP","https:\/\/x.com\/34sp","https:\/\/www.youtube.com\/c\/34SPcomLtd"],"url":"https:\/\/www.34sp.com/kb\/author\/wp7ctmdod3qm"}]}},"_links":{"self":[{"href":"https:\/\/www.34sp.com/kb\/wp-json\/wp\/v2\/posts\/348","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.34sp.com/kb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.34sp.com/kb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.34sp.com/kb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.34sp.com/kb\/wp-json\/wp\/v2\/comments?post=348"}],"version-history":[{"count":2,"href":"https:\/\/www.34sp.com/kb\/wp-json\/wp\/v2\/posts\/348\/revisions"}],"predecessor-version":[{"id":2540,"href":"https:\/\/www.34sp.com/kb\/wp-json\/wp\/v2\/posts\/348\/revisions\/2540"}],"wp:attachment":[{"href":"https:\/\/www.34sp.com/kb\/wp-json\/wp\/v2\/media?parent=348"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.34sp.com/kb\/wp-json\/wp\/v2\/categories?post=348"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.34sp.com/kb\/wp-json\/wp\/v2\/tags?post=348"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}