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How to lock and unlock FTP access

Applies to:
Professional Hosting
Universal Hosting

Difficulty:
Easy

Time Needed:
5 minutes

Introduction

This is a quick step-by-step walkthrough for locking and unlocking FTP access via the 34SP.com Control Panel.

FTP Lock is a feature built to protect your account from FTP hack attempts. By default FTP is set to ‘locked’ and blocks FTP, SCP and SFTP until the status is changed.


STEP 1
Login to your account

Firstly, you’ll need to login to your 34SP.com account at https://account.34sp.com.


STEP 2
Choose ‘Manage Websites’

Once you have logged in, click on the ‘Manage Sites’ icon.


STEP 3
Choose ‘FTP’

After you have clicked on the website you wish to edit, you will be presented with your website overview page. Choose ‘FTP‘ from the product navigation.


STEP 4
Choose ‘FTP lock’

When viewing the ‘FTP’ page, locate the box titled ‘FTP Lock’ and click on the link ‘FTP Lock Settings’.


STEP 5
Set FTP lock status

This will bring up a form with a single drop down labelled ‘FTP Lock’. Choose your preferred FTP Lock status from the 3 options provided, then click on the button labelled ‘Save Settings’ to save your changes.

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Please note: If FTP Lock is set to ‘Unlocked Today’, it will automatically lock at midnight GMT.

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