How to lock and unlock FTP access

Applies to:
Professional Hosting
Universal Hosting

Difficulty:
Easy

Time Needed:
5 minutes

Introduction

This is a quick step-by-step walkthrough for locking and unlocking FTP access via the 34SP.com Control Panel.

FTP Lock is a feature built to protect your account from FTP hack attempts. By default FTP is set to ‘locked’ and blocks FTP, SCP and SFTP until the status is changed.


Introduction

This is a quick step-by-step guide for password protecting a directory or folder via the 34SP.com Control Panel.


Password protecting a directory or folder

STEP 1
Login to your account

Firstly, you’ll need to login to your 34SP.com account at https://account.34sp.com.


STEP 2
Choose ‘Account Settings’

Once you have logged in, click on the ‘Account Settings’ icon.


STEP 3
Choose ‘FTP’

After you have clicked on the website you wish to edit, you will be presented with your website overview page. Choose ‘FTP‘ from the product navigation.


STEP 4
Choose ‘FTP lock’

When viewing the ‘FTP’ page, locate the box titled ‘FTP Lock’ and click on the link ‘FTP Lock Settings’.


STEP 5
Set FTP lock status

This will bring up a form with a single drop down labelled ‘FTP Lock’. Choose your preferred FTP Lock status from the 3 options provided, then click on the button labelled ‘Save Settings’ to save your changes.

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Please note: If FTP Lock is set to ‘Unlocked Today’, it will automatically lock at midnight GMT.

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