This is a quick step-by-step guide to editing, adding and removing email addresses on a Reseller Hosting account, via the Plesk 12.5 control panel.
- Managing email addresses
- How to add a new email address
- How to edit an existing email address
- How to access webmail
- How to delete an email address
Please note: This KB article is for Reseller Hosting accounts purchased after December 2014.
Managing email addresses
Login to your account
Firstly you'll need to login into your Plesk 12.5 control panel, which will be at a URL similar to https://your_server_number.xenserve.com:8443/
Once you have logged in, click on the 'Domains' option, in the left hand menu.
Choose Your Site
This will bring up a list of websites you have on your Reseller Hosting account.
Locate the domain name you wish to access, then simply click on it.
This will bring up a an overview of your selected domain. To view a list of email addresses on this domain, simply click on the button labelled 'Mail'.
How to add a new email address
Choose 'Create Email Address'
The 'Mail' page provides an overview of your email addresses for your chosen domain. To create a new email address, just click on the button labelled 'Create Email Address'
Enter email address information
This will bring up a form. Fill in the form with the relevant information, including;
- A mailbox name in the field labelled 'Email Address'.
- A password.
When you're done, click 'OK' to save your changes and create a new email mailbox.
How to edit an existing email address
Edit a email address
If you wish to edit an existing email address, just click on the the email address you wish to edit, when viewing the 'Mail' page.
Enter new password
This will bring up a form. Fill in the form with your new password. When you're done, click 'OK' to save your changes.
How to access webmail
To access webmail for a particular email address, just click on the 'Open Webmail' icon for the email address you wish to access, when viewing the 'Mail' page.
Please note: Email addresses that are set up as redirects or aliases do not have webmail.
Logging into webmail
This will bring up a login form. Enter the email address you wish to access for the 'Username' and the mailbox password for the 'Password'. When you have entered the relevant details, click 'Login' to access webmail.
How to delete an email address
Remove email address
If you wish to delete an existing email address, simply click on the checkbox next to the email address you wish to remove. Then click on the button labelled 'Remove'. This will remove the database user permanently.
Please note: If you delete a mailbox, any mail inside that mailbox will also be removed.