How to add an SPF record

Step 1

Log in to your account

Firstly you'll need to log in to your Plesk 12 control panel, which will be at a URL similar to https://your_server_number.xenserve.com:8443/

Step 2

Choose 'Subscriptions'

Once you have logged in, click on the 'Subscriptions' option, in the left-hand menu.

Step 3

Choose Your Site

This will bring up a list of websites you have on your Reseller Hosting account.

Locate the domain name you wish to access, then simply click on it.

Step 4

Choose 'DNS Settings'

This will present a list of icons. To manage DNS for the domain you have chosen, click on the icon labelled 'DNS Settings'

Step 5

Manage DNS

This will bring up a DNS management page. To add an SPF record, just click on the button labelled 'Add Record' when viewing the 'DNS Settings' page.

Step 6

Create a TXT record

This will bring up a form. Fill in the form with the following information.

Record Type:
TXT

Domain name:
Leave blank

TXT Record
v=spf1 +a +mx +a:server000.xenserve.com -all

Please note: You will need to replace the '000' with your unique container number. If you're unsure of what this is, you can locate it via the Plesk URL (ie https://server000.xenserve.com:8443).

When you're done, click 'OK' to save your changes.

Step 7

Save your changes

You will then be returned back to the DNS management page. At the top of the page, a notification will inform you that the changes you have made are not yet saved. Simply click the button labelled 'Update' to save your changes.

Because DNS changes typically take 24-48 hours to fully propagate, it could take 48 hours before your SPF record is fully functional.