34SP.com
  • Domain Names
  • Hosting Plans
  • Support
  • Contact
  • Login

Knowledge Base

  • Domains
  • Professional Hosting
  • Universal Hosting
  • Reseller Hosting
  • VPS Hosting
  • Dedicated Servers
  • Billing
  • Account Management
  • WordPress Hosting
  • Website Builder
  • View All

How to adjust your spam settings via Plesk

Applies to:
Reseller Hosting

Difficulty:
Easy

Time Needed:
5 minutes

Introduction

This is a quick step-by-step walkthrough for adjusting spam settings on a Reseller Hosting account, via the Plesk Onyx control panel.

Article Contents

  • Adjust spam settings on your server
  • Adjust spam settings for a specific mailbox

Adjust spam settings on your server

Step 1

Login to your account

Firstly you'll need to log in into your Plesk Onyx control panel, which will be at a URL similar to https://your_server_number.xenserve.com:8443/

Login to your account

Step 2

Choose 'Tools & Settings'

Once you have logged in, click on the 'Tools & Settings' option, in the left-hand menu.

Choose 'Tools & Settings'

Step 3

Choose 'Spam Filter'

This will bring up a list of categories.

Locate the heading 'Mail', then click on the option 'Spam Filter'.

Choose 'Spam Filter'

Step 4

Switch on SpamAssassin

Ensure the checkboxes labelled 'Switch on server-wide SpamAssassin spam filtering', 'Switch on server-wide greylisting spam protection' and 'Apply individual settings to spam filtering' are all checked.

Switch on SpamAssassin

Step 5

Adjust the spam score

Locate the text field labelled 'The score that a message must receive to qualify as spam' and adjust the score as you please.

The default score is '7.00'. If you wish to increase your spam filter sensitivity, enter a lower score such as '6.00'.

Similarly, if you wish to decrease your spam filter sensitivity, enter a higher number such as '8.00'.

Adjust the spam score

Step 6

Save your changes

After you have entered your new spam score, click the button labelled 'OK' to save your settings.

Save your changes

Adjust spam settings for a specific mailbox

Step 1

Login to your account

Firstly you'll need to log in into your Plesk Onyx control panel, which will be at a URL similar to https://your_server_number.xenserve.com:8443/

Login to your account

Step 2

Choose 'Subscriptions'

Once you have logged in, click on the 'Subscriptions' option, in the left-hand menu.

Choose 'Subscriptions'

Step 3

Choose Your Site

This will bring up a list of websites you have on your Reseller Hosting account.

Locate the domain name you wish to access, then simply click on it.

Choose Your Site

Step 4

Choose 'Mail'

This will bring up a an overview of your selected domain. To view a list of email addresses on this domain, simply click on the button labelled 'Mail'.

Choose 'Mail'

Step 5

Choose an email address

Click on the the email address you wish to edit, when viewing the 'Email Addresses' page.

Edit a email address

Step 6

Choose Spam Filter

The simply click on the tab labelled 'Spam Filter'.

Choose Spam Filter

Step 7

Switch on spam filtering

Click on the checkbox 'Switch on spam filtering for this email address'. This will mean the local spam settings for this mailbox will be used, instead of your server-wide spam settings.

Switch on spam filtering

Step 8

Show Advanced Settings

The click on the link towards the bottom of the form, that reads 'Show Advanced Settings'.

Show Advanced Settings

Step 9

Adjust the spam score

Locate the text field labelled 'Spam filter sensitivity' and adjust the score as you please.

The default score is '7'. If you wish to increase your spam filter sensitivity, enter a lower score such as '6'.

Similarly, if you wish to decrease your spam filter sensitivity, enter a higher number such as '8'.

Adjust the spam score

Step 10

Save your changes

After you have entered your new spam score, click the button labelled 'OK' to save your settings.

Save your changes

Was this article helpful?

44 people found this article helpful
Hosting made with ♥ in Manchester
34SP.com
Products
  • Domain Names
  • Professional Hosting
  • Universal Hosting
  • WordPress Hosting
  • Reseller Hosting
  • VPS Hosting
Support
  • Support Centre
  • Support Charter
  • Knowledge Base
  • System Status
  • Contact Us
  • Arrange Call Back
Company
  • About
  • Sustainability
  • Price Promise
  • Careers
  • Customer Stories
  • Sitemap
  • Privacy Policy
Follow
  • 34SP.com Blog
  • Twitter
  • Facebook
  • Instagram
  • Youtube
  • Items (£0.00)
  • Proceed to checkout
Download Video
34SP.com