How to manage DNS records

Applies to:
Reseller Hosting

Difficulty:
Easy

Time Needed:
5 minutes

Introduction

This is a quick step-by-step guide to editing, adding and removing DNS records on a Reseller Hosting account, via the Plesk 12 control panel.


Article Contents


Please note: This KB article is for Reseller Hosting accounts purchased after December 2014. DNS changes typically take 24-48 hours to fully propagate. We recommend you only make alterations to your DNS if you have prior experience in DNS management. If you have any questions regarding your DNS setting, please contact our technical support team.



Managing DNS


Step 1

Login to your account

Firstly you'll need to login into your Plesk 12 control panel, which will be at a URL similar to https://your_server_number.xenserve.com:8443/

Login to your account

Step 2

Choose 'Domains'

Once you have logged in, click on the 'Domains' option, in the left hand menu.

Choose 'Domains'

Step 3

Choose Your Site

This will bring up a list of websites you have on your Reseller Hosting account.

Locate the domain name you wish to access, then simply click on it.

Choose Your Site

Step 5

Choose 'DNS Settings'

This will present a list of icons. To manage DNS for the domain you have chosen, click on the icon labelled 'DNS Settings'

Choose 'DNS Settings'

Step 6

Manage DNS

This will bring up a DNS management page. From this page you can edit, add and delete DNS records as you wish.

Manage DNS

How to add a new DNS record


Step 1

Add DNS Record

If you wish to add a new DNS record, just click on the button labelled 'Add Record' when viewing the 'DNS Settings' page.

Add DNS Record

Step 2

Enter DNS record data

This will bring up a form. Fill in the form with the relevant information. When you're done, click 'OK' to save your changes.

Enter DNS record data

How to edit an existing DNS record


Step 1

Edit a DNS record

If you wish to edit a existing DNS record simply click on the record you wish to edit.

Edit a DNS record

Step 2

Enter DNS record data

This will bring up a form. Fill in the form with the relevant information. When you're done, click 'OK' to save your changes.

Enter DNS record data

How to delete an existing DNS record


Step 1

Remove DNS record

If you wish to delete an existing DNS record, just click on the checkbox next to the DNS record you wish to remove. Then click on the button labelled 'Remove'. This will remove the record from your DNS.

Remove DNS record

How to reset DNS records


Step 1

Resetting DNS

To reset all DNS records, simply click on the icon labelled 'Restore Defaults'.

Please note: Resetting your DNS will delete any alterations you have made to DNS records on this domain.

Resetting DNS

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