34SP.com Blog

Holiday opening hours 2017

As ever, we’ll be open every day of the holidays this year. That means if you’re having www woes while watching Who (try saying that with a mouthful of mince pie) we will be on hand to help during the festive break. That said, we do change our hours over the holidays to give our hard working team a break here and there.

This year, the 34SP.com office will close on Friday, December 22nd at 6:00pm. Over the holidays we will offer support every day during the hours 9:30am – 5:30pm on both phone and e-mail. On bank holidays we turn the phones off (December 25th, 26th, and January 1st) but are still open and available by e-mail.

If you need to make a payment on your account and intend to pay though the post, we will need your payment at our office by Friday, December 22nd. Anything received after that won’t be processed until we reopen. Speaking of which, our regular hours return on January 2nd, 2018.

As ever, our serverwatch team are tasked with 365/24/7 monitoring and coverage of our hardware and network; any issues therein are handled per our standard response times, regardless of the time of year.

  Opening Times Phone Support E-mail Support
December 21st 8.00am - 6.00pm Yes Yes
December 22nd 8.00am - 6.00pm Yes Yes
December 23rd 9.30am - 5.30pm Yes Yes
December 24th 9.30am - 5.30pm Yes Yes
December 25th 9.30am - 5.30pm No Yes
December 26th 9.30am - 5.30pm No Yes
December 27th 9.30am - 5.30pm Yes Yes
December 28th 9.30am - 5.30pm Yes Yes
December 29th 9.30am - 5.30pm Yes Yes
December 30th 9.30am - 5.30pm Yes Yes
December 31st 9.30am - 5.30pm Yes Yes
January 1st 9.30am - 5.30pm No Yes
January 2nd 8.00am - 6.00pm Yes Yes
January 3rd 8.00am - 6.00pm Yes Yes