As of this week we’ve removed the ability to create new email redirects within our control panel. Existing redirects will remain in place for now – but you will no longer be able to create new email redirects. We recommend creating full mailboxes if you need to receive email at different addresses.
We’ve taken this step to combat an increasingly problematic spam issue for our clients. For some time we’ve warned against this practice which ultimately leads to mailboxes being spam listed; recently we’ve seen an increase in the number of clients being affected by the use of redirects.
To recap: by redirecting mail, you redirect everything – spam and all. This means that the receiving end of the redirect treats your 34SP.com forwarding mailbox as the source of the spam. This leads to providers such as Gmail and Hotmail quickly blocking your 34SP.com mailbox. It can take several days to reverse this block, resulting in deteriorated email service.