Currency and pricing updates for 2020

This month we’re finalising an update to our billing system which started way back in 2017. As of February 12th, 2020 we will be removing Euro and Dollar pricing from our site entirely.

At the time of writing, less than 5% of our clients use non-Sterling billing and support for these currencies adds significant overhead and complexity to our billing systems. The update should help streamline billing across the board.

On February 12th we will be updating the currency option of any existing clients that still use Euro or Dollar billing to use UK Sterling instead. Once updated, the amount showing on statements for these accounts will fluctuate each month based on current Euro/Dollar exchange rates. In many cases this will mean a slight reduction in domain and hosting costs.

Users don’t need to do anything in advance of this change. We will continue to bill any stored cards and you can continue to pay manually with any major credit or debit card, issued from anywhere in the world.

Domain pricing updates

As part of this process (and due to several registry updates in 2019), we’ve also taken the time to address several inconsistencies and errors in our domain name pricing. All of our domain name prices have now been updated using a standardised pricing formula. In several cases this means slight increases, and in some others has led to dramatic reductions.

You can review our complete range of domain names and their respective costs here:

Stuart Melling

Hi! I am the the co-founder of and Business Development Director; I've been at this hosting lark for more than twenty two years, ulp.. I oversee multiple areas of our business to ensure products and services are meeting our customer's needs. You can get in touch over on LinkedIn or replying to any of most posts. In my spare time I am exceptionally interested in food and drink, I run several food website and am a multi-award winning, food and drink writer.

2 Responses

  1. Hi team, thanks for the update! I just wanted to flag that as a customer based in Ireland, I would very much have preferred to have had my billing done through EUR instead of GBP. However, my invoices have always defaulted to GBP and I did not know there was even an option to view in Euros instead. If other clients were also unaware of this feature, this may explain the low uptake. It’s a shame, I feel like I missed out!

    • We actually removed the option from our site nearly three years ago Paul. At that time the only people who could access EUR/USD were legacy clients with the option already in place. Before we removed it, our website offered the option for about a decade, maybe a bit more. In various iterations of our site we autodetected region and currency and offered options on every page to change/select.

      Ultimately – the complexity added to our billing, admin and processing setup was considerable. By removing it we can streamline things a lot which should impact client facing things with more robust systems, less errors, quicker updates etc.

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