Author: Daniel Foster

Moving datacentres – what’s next for 34SP.com

9 years ago, we moved our servers from the London datacentre we’d used for almost a decade, to one in Manchester. We did this to have them closer to our offices for the occasions when work is required and to move to a more modern facility. After months of planning, we’re making a similar move again. Our servers will remain...

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34SP.com story at Hosting Advice

As we head into the weekend, you’ll find the 34SP.com team out in force at WordCamp London. Hopefully you have tickets and you’ll stop by our booth to say hi. We’ve got some big things planned at this year’s event, you won’t want to miss them nor the opportunity to win some really great swag. We’re also taking the wraps...

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CAA records in DNS

What are CAA records? You might be familiar with the common CNAME and A records in DNS.  CAA is a new type of DNS record.  It tells the world which certificate authority (CA) is allowed to issue SSL certificates for your domain name.  Over the past year we have seen some CAs have security issues, and certificates issued by them...

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Let’s Encrypt vulnerability

Overnight, Let’s Encrypt announced that they had a potential vulnerability and disabled part of their SSL certificate issuing infrastructure.  At 09:35, further details were made available, revealing that the vulnerability affected shared hosting providers with a particular setup.  Unfortunately, our Professional Hosting services matched that configuration, so we immediately set about taking steps to mitigate the vulnerability, ahead of being...

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Improving our IPv6 network

You may have heard that we are running out of addresses on the internet.  In fact, with more and more things being internet enabled, we have already depleted the global pool of IPv4 addresses, those which the majority of systems using the internet understand.  These addresses look something like 192.168.1.100, and there are potentially 4.3 billion of them, or 2^32....

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34SP.com Welcomes New Team Members

We’ve advertised on our blog and elsewhere recently for two job openings here at 34SP.com, one advanced support role and one part time customer support role. We’re delighted to report that we have finally found the right people to fill those positions and they’ve now started their jobs with us. As part of our commitment to providing excellent support, whether...

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34SP.com Deploys SmarterTrack 4.6

In our continuing efforts to provide the highest possible levels of technical support to our valued clients, 34SP.com has today completed a significant upgrade of our customer support software. The transition from SmarterTrack 3.x to 4.6 provides many advantages for 34SP.com clients needing technical support. According to information provided by SmarterTools (the developers of the software), ”SmarterTrack is a powerful...

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