Hourly rate of £8.00 per hour. Plus sales bonuses, plus optional overtime.
The successful applicant’s role will be to learn and conduct customer support tasks and answer pre-sales questions for prospective clients. This will involve providing 34SP.com clients with account and technical assistance via telephone, live chat and email.
We feel the position perfectly suits a locally based student, seeking real world job experience.
3 x 8 hour shifts.
An initial training period will require the three shifts on weekdays. Once trained to an acceptable level the position will require availability 9:30am to 5:30pm Saturday and Sunday, with one additional shift during the week.
Required Skills and Experience
Good English coupled with a proficiency in typing.
Excellent telephone manner.
A working knowledge of web hosting basics (FTP, HTML, email etc).
Knowledge of PHP/Perl/MySQL/*nix OS a distinct advantage.
A customer centric point of view.
Please submit your application and CV to firstname.lastname@example.org with subject ‘Support Position’.