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34SP.com Part Time Employment Opportunity

9 September 2009

34SP.com Staff

Company

34SP.com is a rapidly growing website hosting, dedicated server and reseller hosting company based in central Manchester. Founded in 2000, the company is a Limited, VAT registered company.

Salary

Hourly rate of £8.00 per hour.  Plus sales bonuses, plus optional overtime.

Position

The successful applicant’s role will be to learn and conduct customer support tasks and answer pre-sales questions for prospective clients. This will involve providing 34SP.com clients with account and technical assistance via telephone, live chat and email.

We feel the position perfectly suits a locally based student, seeking real world job experience.

Hours

3 x 8 hour shifts.

An initial training period will require the three shifts on weekdays.  Once trained to an acceptable level the position will require availability 9:30am to 5:30pm Saturday and Sunday, with one additional shift during the week.

Required Skills and Experience

Good English coupled with a proficiency in typing.
Excellent telephone manner.
A working knowledge of web hosting basics (FTP, HTML, email etc).
Knowledge of PHP/Perl/MySQL/*nix OS a distinct advantage.
A customer centric point of view.

Please submit your application and CV to info@34sp.com with subject ‘Support Position’.