Please note that this position has been filled.
40 hours per week as standard. Business hours are preferable but flexible.
We’re looking for a talented WordPress expert to help us spearhead our managed WordPress hosting product.
You might help develop our hosting platform, build or improve WordPress plugins and themes or even contribute to core. We want to grow the WordPress platform as much as we want to grow our business. Because we’re nice like that, and so are you.
We’ll expect you to attend local and international events such as WordCamps and local user group meetups. While there you might speak on a topic close to your heart, or you might just listen and learn. We’re not a hard sell organisation and we won’t be asking you to beat down doors and sell, sell, sell. Mind you, we think you’ll be excited about what we’re building and you’ll want to share that with like minded folk.
You’ll also need to act as our in house WordPress wizard and superhero for our support team. They’re an amazing bunch but if a particular client error has them foxed, you might be unleashed to clue them or the customer in. You might also need to talk to our clients via email or over the phone in these cases too.
A thorough understanding of WordPress. Do you know what the WP REST API is, how to configure Yoast or code a child theme? Your dreams will be full of hooks, filters and… wait, maybe not that extreme.
Who we are
We’re a web hosting company with fifteen years experience of providing quality web hosting and domain name services. Our motto is ‘exceptional service and support’ and we live it every day.
Our main offices are based in the vibrant Northern Quarter district of Manchester, where you will find more cafes, bars and restaurants than you can shake a DNS record at. Our team currently comprises nineteen genuinely awesome, full time individuals. We try to get together for fun company events on a monthly basis. Sometimes we go to the pub, sometimes we go bowling. Sometimes we do both.
What we do
We host tens of thousands of websites for a mainly UK audience of personal and small business clients. Our clients depend on us for rock solid, around the clock, quality support – served up with a cheerful smile. Even on days where the server crashed, the hard disk data is unrecoverable, and we’re all out of coffee – and it’s raining (hey it’s Manchester). Especially on those days.
We don’t work from predefined support scripts. We rely on smart, creative individuals who listen to each customer and find solutions for them, when they need it. Customers come first at 34SP.com. We’d move mountains to help our customers. Thankfully Manchester has no mountains – which makes tweaking Apache settings and php.ini files that much easier.
Who you are
You’re someone who is completely customer focused. No valley too low, no river too deep, no mountain, oh wait, we already covered mountains. You’re excited to speak with our clients be it over email, via the phone or maybe even in person.
You’re adaptable, reliable, friendly, charming, geeky, cool, fun – all those good things. You’ve got more? Fantastic, we want to hear from you.
Did we mention we love our customers? We can teach you all our proprietary secrets and technical wizardry – we’re nice like that – but we can’t teach you a positive customer attitude.
If you’re interested in working for 34SP.com, please send a copy of your CV, along with a cover letter to firstname.lastname@example.org.