As previously mentioned greylisting is coming to all 34SP.com accounts. Read my previous post here if your not sure what greylisting is exactly.

Whilst we are mailing all users in advance of their server being enabled we do realise that some people are experiencing large levels of spam and are eager to get started ASAP.

To this end greylisting functionality is now installed on all personal hosting servers. Actual dates for the service going live have yet to be decided. If you want to get greylisting running on your account today, just drop us an email at the usual support@34sp.com address. We will be happy to enable your account in advance of the official activation date.

The 34SP.com office will close for the holiday season on the 22nd of December at 2.30PM. The office will re-open on the 2nd of January at 9.30am. During this period postal payments will not be processed.If you intend to make a payment via the post, please ensure that the payment arrives at 34SP.com before the office closure date.

During the holiday period email support will be offered each day. Standard telephone support will be unavailable.

We’d also like to wish you a happy holiday season and all the best for 2007.

This week sees the start of IP migrations across our entire network. All servers will soon be updated with new 34SP.com IP addresses. The moves should be transparent to the majority of users. The move is to help migrate all users to our multi homed network.

Presently non-migrated users are connected to the Internet via only one provider, Level3. With the move to the new IP address your 34SP.com services will be connected to our multi homed network (presently Level3 and Abovenet). Should one of these providers fail, your account will still be available through the other provider/s.

In due course we will be adding other providers into the mix. Not only does this increase the resilience and availability of your services with 34SP.com, it should also improve access speeds.
When accounts are undergoing their transition you will be mailed with the appropiate details. If you need any more information on this migration please drop us an email to help@34sp.com.

Over the next few weeks we are upgrading all hosting accounts with a a new anti spam feature. The upgrades will start with spam server accounts, plus accounts, business users before completing on personal hosting accounts.

In our tests the new anti spam system has reduced incoming receipt of spam email by 90%. The system works by challenging incoming email with a series of basic tests. Those that fail these tests are rejected before they reach your account.

The new feature is known as ‘greylisting’. For more information on the technicalities of this system please CLICK HERE .

When your server is due for upgrading you will be contacted at your registered email address a week in advance. We appreciate that some users may not want their mail filtered and at this point can disable the feature on an account basis by request. We do however strongly recommend the use of this system.

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